Copperstone - 1 Bedroom + Den

Thank you for your wonderful 5-star review, Ann! We’re delighted to hear you had a lovely experience and truly appreciate you sharing it.

Thank you for your kind feedback. We're glad you found the rooms clean, the parking safe, and our staff very nice. We truly appreciate your stay and hope to welcome you back again soon.

Thank you very much for your kind review. We’re happy to hear that it was a perfect place to stay with your family. We truly appreciate your feedback and hope to welcome you all again in the future.

Thank you for your kind review. We’re glad you enjoyed the clean space, convenient kitchen, and in-unit washer and dryer, as well as our proximity to Banff. We hope to welcome you back for another comfortable stay soon.

We are so pleased to learn that you enjoyed your overall stay, and we hope to welcome the opportunity to host you again in a very near future!

Thank you for sharing your feedback with us. We’re glad to hear you enjoyed the accommodations overall and found our staff to be helpful during your stay. We also appreciate your honest comments regarding the suite consistency and the condition of some furnishings. Your observations about the suites showing their age and needing a refresh are valuable and will be shared with our team as we continue to improve the guest experience. We also understand your concern about the office not being open at 10 AM and apologize for any inconvenience or confusion this may have caused. Thank you again for your feedback, and we hope to welcome you back in the future.

Thank you for your feedback! We’re glad to hear you had a good stay overall. We appreciate you choosing us and hope to welcome you back again soon!

Thank you for taking the time to share your feedback, and for being a returning guest over the years. We’re sorry to hear that this stay did not meet your expectations and that you found changes in service and property condition disappointing. As the property includes individually managed units, certain services may differ from a traditional hotel experience, and we understand this may not align with what you were accustomed to. We appreciate your comments and will share them with the appropriate teams as we continue working to improve the guest experience, and we hope to have the opportunity to host you again in the future under better circumstances.

Thank you for the great review! We’re thrilled you loved the place and found it a great value. Looking forward to welcoming you back!

Thank you for your feedback! We’re glad you enjoyed the easy parking and the quiet, relaxing atmosphere of the resort. We hope to welcome you back again soon!

Thank you for sharing your rating of your recent stay with us at our accommodations! Our team at Copperstone Resort, appreciates that you took the time to provide feedback! We are always striving to improve and offer our best services. We would love to receive some additional feedback from you in order to get a better understanding of what could have been improved so that we can continue making progress!

Thank you for your feedback! We’re glad you found the location easy to access and the parkade convenient for a car. We hope you will be back soon!

Thank you for sharing your rating of your recent stay with us at our accommodations! Our team at Copperstone Resort, appreciates that you took the time to provide feedback! We are always striving to improve and offer our best services. We would love to receive some additional feedback from you in order to get a better understanding of what could have been improved so that we can continue making progress!

With so many great places to choose from in Canmore, it’s an honor to host you again! We would like to thank you for your continued confidence and trust in choosing our accommodations as your home away from home and we hope to continue to welcome you back every time!

Thank you for bringing this to our attention. We’re very sorry to hear about the unpleasant odor in your room — that’s absolutely not the experience we want any guest to have. Cleanliness and freshness are extremely important to us, and we take feedback like this seriously. We will address this immediately with our housekeeping team to ensure the room is thoroughly inspected and properly treated.

We are so pleased to learn that you enjoyed your overall stay, and we hope to welcome the opportunity to host you again in a very near future!

We’re so happy to hear you always have a great stay with us! We truly appreciate your loyalty and look forward to welcoming you back again soon.

Thank you for your feedback. We’re glad to hear you found the room spotless and our staff helpful. We’re very sorry about the disturbance caused by the dog across the hall — that’s certainly not the experience we want our guests to have. We appreciate you bringing this to our attention and hope to have the chance to provide you with a more peaceful stay in the future.

Thank you for your feedback. We’re glad to hear the room was clean and met your needs. We’re sorry the unit’s kitchen supplies were limited and that the hot tub was unavailable without prior notice. We appreciate your comments and will review how we can better stock the unit and communicate maintenance updates for future guests.

We’re glad your overall stay was good, but we’re sorry the bunk room was uncomfortably hot. We’ll look into the temperature control to ensure a more comfortable experience for future guests.

Thank you for sharing your rating of your recent stay. We always welcome constructive feedback and would love to hear any further ideas you may have. We look forward to hosting you again in the future!