Copperstone - 1 Bedroom

Thank you for sharing your detailed feedback. We’re glad you enjoyed the large hot tub, but we sincerely apologize for the issues with the broken items, patio cleanliness, sofa bed, and dining chairs. We also understand your concerns regarding the room location and privacy. We’ll share these comments with our team so they can be addressed. We appreciate your feedback and hope to provide you with a better experience in the future.

We are so pleased to learn that you enjoyed your overall stay, and we hope to welcome the opportunity to host you again in a very near future!

Thank you for staying with us and for taking the time to leave a review. We’re sorry to see that your experience did not fully meet your expectations. We always strive to provide a comfortable stay and excellent service, and we’d appreciate any feedback on what we could have done better. We hope to have the opportunity to provide you with a better experience in the future.

Thank you for your 5-star review! We're glad you enjoyed the great location near Canmore and Banff, and we appreciate you sharing your experience. We hope to host you again soon!

Thank you, John, for your 4-star review. We’re glad you enjoyed the clean room and great view, and we appreciate your feedback.

"Merci beaucoup pour votre commentaire ! Nous sommes ravis de savoir que vous avez passé un agréable séjour et que rien ne vous a manqué. C'était un plaisir de vous accueillir, et nous espérons vous revoir très bientôt !"

We are so pleased to learn that you enjoyed your overall stay, and we hope to welcome the opportunity to host you again in a very near future!

Thank you for your wonderful 5-star review! We're delighted to hear you enjoyed the clean room, amenities, and friendly hospitality, and we appreciate you sharing your experience. We look forward to hosting you again!

Thank you for your wonderful 5-star review! We’re so glad you felt at home and enjoyed being able to cook during your stay. We’d be happy to welcome you back anytime.

Thank you for your wonderful feedback! We’re delighted to hear that you found your accommodation super clean and comfortable. We hope you had a relaxing stay and look forward to welcoming you back again soon!

Thank you for your feedback. We’re sorry your stay did not meet your expectations. Please note that our front desk is open daily from 12 PM to 10 PM, so assistance was unavailable in person when you arrived shortly after 10 PM. However, rest assured that our after-hours team is available to assist guests whenever needed. We also apologize for the issues with the sofa bed and bathroom and appreciate you bringing them to our attention. We’ll share your feedback with our team for improvement. Thank you again for your feedback, and we hope to have the opportunity to provide you with a better experience in the future.

Thank you for your great review! We’re delighted to hear that everything was exactly as expected and that the underground parking was a perfect fit for your truck. We’re glad this added convenience made your stay even better. We hope to welcome you back again soon!

Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the excellent location and found it convenient for exploring Banff and the surrounding areas. We appreciate your comments regarding breakfast availability and office hours. Please note that breakfast is not included with the accommodation. We also understand that having access to assistance earlier in the day can be important, and we appreciate your feedback regarding our office hours. We will continue reviewing ways to better communicate our services and support our guests. Thank you again for your feedback, and we hope to have the opportunity to welcome you again in the future.

We are so pleased to learn that you enjoyed your overall stay, and we hope to welcome the opportunity to host you again in a very near future!

Thank you for taking the time to rate your stay with us. We truly appreciate your feedback and are glad you chose to stay with us. We hope to have the pleasure of welcoming you back again soon!

Thank you, Kelley, for your wonderful 5-star review. We’re glad you enjoyed the facility and found the location convenient to Canmore. We’d be happy to welcome you back anytime!

We are so pleased to learn that you enjoyed your overall stay, and we hope to welcome the opportunity to host you again in a very near future!

We are so pleased to learn that you enjoyed your overall stay, and we hope to welcome the opportunity to host you again in a very near future!

Thank you for sharing your feedback and for your rating. We’re sorry the apartment allocation caused difficulties for your family and that we could not accommodate your request for nearby units. Your comments are important to us and will be reviewed to improve our guest experience.

Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. We would appreciate the opportunity to learn more about what went wrong and how we can improve. Please feel free to share any additional details with us.

Thank you for the great rating! We appreciate your support and look forward to welcoming you back again soon.

We are so pleased to learn that you enjoyed your overall stay, and we hope to welcome the opportunity to host you again in a very near future!